Last Updated: October 20, 2025
EqualPixels (“we,” “us,” or “our”) operates the ScheduleUp application and website (collectively, the “Service”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our Service to you.
A. Information You Provide to Us
- Account Information: When you register for an account, we collect personal information such as your name AND email address
- Payment Information: When you subscribe to a paid plan, we use third-party payment processors (e.g., Stripe, Paddle). We do not store your full credit card details. We only receive information necessary to confirm your payment, such as your billing address and the last four digits of your card.
- Communications: If you contact us directly for support or other inquiries, we may receive additional information about you, such as the contents of your message and any other information you choose to provide.
B. Information from Third-Party Platforms
- Social Media Accounts: When you connect your social media accounts (e.g., X, Facebook, Instagram) to our Service, we collect information necessary to perform the Service. This includes your profile name/handle, a list of pages or profiles you manage, and an authentication token that allows us to post on your behalf. We only access this information with your explicit permission.
- User Content: We collect and store the content (text, images, videos, etc.) that you create, schedule, and publish through our Service (“User Content”). This content is processed solely to deliver the Service as you direct.
C. Information We Collect Automatically
- Usage Data: We may collect information on how the Service is accessed and used. This Usage Data may include your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies, but some portions of our Service may not function properly.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide, operate, and maintain our Service.
- To publish User Content to your connected social media accounts as you direct.
- To provide you with analytics and insights about your User Content’s performance.
- To communicate with you, including responding to your support requests and sending you service-related updates.
- To monitor and analyze usage to improve the Service.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
- With Social Media Platforms: We share your User Content with the social media platforms you have connected, as directed by you when you schedule or publish a post.
- With Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing, cloud hosting (e.g., Cloudways), data analytics, and customer support. These providers are obligated not to disclose or use your information for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
4. Data Security
We use commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.1
- The right to erasure – You have the right to request that we erase your 2personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at the email address below.
7. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
8. Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: sales@equalpixels.io
- Company: EqualPixels.io
